Returns & Refunds Policy

Returns & Refunds Policy
  • If there are any issues with the order or the quality of the products after receiving the goods, please email the relevant order number and photos of the products to info@miracleplant.com.hk within 7 days from the date of receipt.
  • The goods must be returned in their original packaging (including all original labels, tags, and packaging). Please note that shipping fees are non-refundable, and the customer is responsible for the return shipping cost.
  • Only one return per order is allowed.
  • The refund will be issued through the same payment method you used for the original purchase.
  • Our return and refund policy applies to purchases made directly from our website. If you have purchased our products from a third-party supplier, please refer to their return policy.
  • We are unable to process returns or refunds for products purchased from unauthorized retailers or distributors.
  • If you have any questions or concerns regarding our return and refund policy, please contact our customer support team. We are available to assist you at any time.
  • Please note that our return and refund policy may change without prior notice, and the terms outlined here apply at the time of your purchase. Thank you for your understanding and cooperation with our policy.
  • In case of any disputes, Plant Miracle International Company Limited reserves the right to make the final decision.